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It is estimated that 10% of Swiss people now live abroad.

With the ageing population, an ever-growing number of Swiss pensioners are leaving for countries with milder climates and/or lower living costs.

When separation, illness, accident or difficulties with the local justice system arise, these individuals living abroad can on occasion require urgent assistance.

Since 2000, the Hague Convention on international adult protection has included looking after and repatriating those affected. However, only nine states had ratified the Convention by 2017. In all other countries, ISS Switzerland must intervene to assist Swiss citizens facing difficulties.

The ISS network in 120 countries allows us to quickly assess the situation on the ground and set up the assistance required, whether locally or by the partner organisation of the ISS network for repatriations.

Our organisation collaborates closely with the Federal Department of Foreign Affairs and foreign consulates.

ISS will also intervene to assist adult foreign nationals living in Switzerland. Thanks to its network, ISS can share information with the Swiss authorites on the conditions of welcome and to take charge of he case in the country of destination. It can also facilitate the transfer of protection measures.

Our services
  • Protection measure transfer,
  • Social assessment